At CVDS, we are constantly developing and updating our call and radio recording solutions in response to changes in the market. Technology is always moving forward and evolving, leading to changes in the ways the world communicates. This evolution therefore necessitates changes to voice recorders and dvlr systems requirements, to ensure compatibility. Thanks to the introduction of smartphones, people can place voice calls and video calls, and send text messages, emails, digital pictures, and videos, all from one device. Public safety organizations are recognizing this shift in technology, and the next gen 911 initiative was developed in response to these changes.